Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

TV compatibility?

I have a 9-10 year old Sony Bravia TV.  I purchased another Roku Premier for this unit, I already have a Roku on my living room TV.  It goes through the setup as far as recognizing my wireless internet, then the screen goes black and stays that way?   I have tried to run it through the HDMI 1 port and the HDMI 2 port no difference.  I have pushed the reset button on the back of the Roku unit and setup again with the same results.   Thoughts???

 

DW

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Level 16

Re: TV compatibility?

Swap your other Roku over temporarily.

You might have a funky device.

Hope you still have the receipt.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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