Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

TV compatibility?

I have a 9-10 year old Sony Bravia TV.  I purchased another Roku Premier for this unit, I already have a Roku on my living room TV.  It goes through the setup as far as recognizing my wireless internet, then the screen goes black and stays that way?   I have tried to run it through the HDMI 1 port and the HDMI 2 port no difference.  I have pushed the reset button on the back of the Roku unit and setup again with the same results.   Thoughts???



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Level 18

Re: TV compatibility?

Swap your other Roku over temporarily.

You might have a funky device.

Hope you still have the receipt.

---A problem clearly stated is a problem half solved---.
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