Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.

Remote won’t function and Roku iOS app can’t wake TV so it won’t allow me to go any further

2 REPLIES 2\

You need a working remote.

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Does the tcl remote have microphone key or crescent moon key? If a microphone its wifi remote and it has to be re-paired to the tv before it will control again. Press and hold the pairing button in the battery compartment for 3 seconds and release, let it communicate with tv.

Edmund
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