Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

TCL Roku TV, Alexa, and Hulu

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I have successfully installed and linked my TCL Roku TV with the Alexa Roku Skill.  The app works well for the most part.  If say "Alexa watch Hulu on Roku." it navigates correctly to the Hulu app.  When I say "Watch ABC on Hulu, it routes me to channel 3 of my antenna input.  What am I missing here.  The command "Watch ABC on Hulu" works fine on my firestick TV- just don't know what I missing here with the Roku version.

Thanks

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Level 19

Re: TCL Roku TV, Alexa, and Hulu

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@ckp  Thanks for reaching out. Launching live channels inside Hulu is not supported at this time. That channel currently supports the ability to launch on-demand content, such as, "Alexa, watch 'The Handmaid's Tale on Hulu".

It's likely that the voice command you are using is tuning to ABC on the only supported option, OTA antenna TV. I'll share your feedback regarding that particular command with our team to review. 

You can see more about the currently supported voice command options here: https://support.roku.com/article/360009552694

For any questions about the commands that any particular channel (app) currently supports, please feel free to reach out to the channel provider directly for more information. You can get in touch with Hulu here: https://help.hulu.com/s/article/how-to-contact-Hulu?language=en_US

 

Thanks,

Tanner

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Level 19

Re: TCL Roku TV, Alexa, and Hulu

Jump to solution

@ckp  Thanks for reaching out. Launching live channels inside Hulu is not supported at this time. That channel currently supports the ability to launch on-demand content, such as, "Alexa, watch 'The Handmaid's Tale on Hulu".

It's likely that the voice command you are using is tuning to ABC on the only supported option, OTA antenna TV. I'll share your feedback regarding that particular command with our team to review. 

You can see more about the currently supported voice command options here: https://support.roku.com/article/360009552694

For any questions about the commands that any particular channel (app) currently supports, please feel free to reach out to the channel provider directly for more information. You can get in touch with Hulu here: https://help.hulu.com/s/article/how-to-contact-Hulu?language=en_US

 

Thanks,

Tanner

View solution in original post

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