Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7


I am setting up my new Roku and it says I have to transfer my subscription management for existing subscriptions to Roku. If I transfer my Netflix and Hulu will I still be able to use them on devices without Roku?

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Community Streaming Expert

Re: Subscription

That's the first time I've ever heard of this.  Are you certain when you linked your device you went to  There's a lot of scams out there, so I'm always suspicious when something sounds out of the ordinary.  There's advantages to not having your subscriptions paid through Roku.

Roku Community Streaming Expert

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Community Streaming Expert

Re: Subscription

I am suspicious as well.   But more to the point, if you subscribed to these services directly with these services (and I think that's the only way to subscribe to Netflix) you will want to continue with these current subscriptions if you want to use them with all devices that support them.

I have subscriptions to four paid services (Netflix, Hulu, Prime, Acorn), all made directly with the services, not through Roku, and I can view them on all my devices, including my Rokus.  Admittedly I have no direct knowledge of premiums subscribed-to via third party providers like Roku, but I believe these would only be viewable via the third party provider - someone will be glad to jump on me with both feet if this is wrong.

The only way I can envision needing to move a subscription would be if you made it through a third party provider like a cable or satellite company and you no longer have that cable or satellite account and can no longer view the channel.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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