Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Can you please provide more information about the issue you are seeing? What Roku model device are you using? What troubleshooting steps have you done to try to resolve the issue? Can you provide a screenshot of what the issue is?
With more information we will be able to assist you further.