Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Power on/off didn't work with Streaming Stick+ in the Bedroom from the start (could be 2139AH067490- 50% shot; I didn't keep both boxes). That was OK. Lost volume control about 10 days ago. After wife harrassment started trying to fix this. Did-re-pairing, unplugging, videos, articles, went through the "is the music playing" course, all multiple times. Did not switch remotes; would it f things up more? I've got volume control, but the ROKU remote and tv remote takes 10 minutes (literally) to come on; circle spinning around. Again, no 1-800, no chat, no email (been discontinued), no other help except from the "community" where I'm a troller and recommend competitors, and someone else suggested my IQ was 47. It is not. I also have an Aerospace Engineer (smart dude) as a son-in law and ROKU user; he can't solve this.
Sorry for the abrasiveness, but it's a crazy time sink that shouldn't be. Please advise. Thanks
I thought it was clear. When I had the Stick originally the power on/off never worked. I lived with it. Then the volume control went (because of ROKU's late April update??). So I tried to fix it so that my remote would control the power and volume (doesn't seem too much to ask). So, I tried to get help. I got it mostly back to where it was (no on/off control) but it takes literally 10 minutes for the TV power to come on. That's my problem.
My frustration = No phone number. No online chat. No CS e-mail. So I hit the videos and the articles, and tried everything 3-4 times. Didn't work. Started Sunday, and it's Thursday. WHAT WOULD YOU DO?? Then I was told my problem was my IQ was 47. It's not, yet I'm a braggart for stating I'm not a moron. So, again, what would you do??