Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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framboisemangue
Level 7

Streaming Stick Plus - only works with power

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I just purchased and installed the stick plus using the electrical outlet and no issues. Everything works.
My problem is when i unplug the power attachment that it stops working. This is not normal that the power has to plugged in to the usb roku stick. Can anyone help?
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Tivoburkee
Community Streaming Expert

Re: Streaming Stick Plus - only works with power

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All roku stick or not have to be powered at all times for them to work, they can not be charged. Some can use the usb port on the tv, and some its best to use wall outlet, but it needs the juice at all times, sorry.

Edmund
Roku Community Streaming Expert

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Tivoburkee
Community Streaming Expert

Re: Streaming Stick Plus - only works with power

Jump to solution

All roku stick or not have to be powered at all times for them to work, they can not be charged. Some can use the usb port on the tv, and some its best to use wall outlet, but it needs the juice at all times, sorry.

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

framboisemangue
Level 7

Re: Streaming Stick Plus - only works with power

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thank you for the explanation! I only wish that had been written in the manual or the Roku video.
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