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jbboswell
Level 7
‎11-16-2020 06:04 AM

Streaming Stick Makes sounds when tv is off

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My Roku makes sounds (like the sound when you select different apps to choose) even though the tv is turned off. Like a popping or clicking sound. 

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RokuDanny-R
Roku Employee
Roku Employee
‎11-17-2020 02:25 PM

Re: Streaming Stick Makes sounds when tv is off

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@jbboswell 

Thanks for the post.

I'd be more than happy to assist you with the issue you are experiencing. Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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1 Reply
RokuDanny-R
Roku Employee
Roku Employee
‎11-17-2020 02:25 PM

Re: Streaming Stick Makes sounds when tv is off

Jump to solution

@jbboswell 

Thanks for the post.

I'd be more than happy to assist you with the issue you are experiencing. Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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