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Pinkunokuma
Reel Rookie

Streambar update stuck on loop

I just got the streambar 9102R

and while setting it up, after connecting to WiFi, it goes to update, and is stuck on a loop.

I’ve factory reset it a few times but it does nothing. And my wifi is good.

My roku 3 before this was fine. But then again it had Ethernet set up and this doesn’t.

help!

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6 REPLIES 6
Tivoburkee
Community Streaming Expert

Re: Streambar update stuck on loop

Once reset does have you re-pair the wifi remote, set the language and then enter the internet credentials? If not, it wasn't factory reset, you have to have it powered, and press the reset button for at least 30 seconds. 

Edmund
Roku Community Streaming Expert

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Pinkunokuma
Reel Rookie

Re: Streambar update stuck on loop

Yes, it was a proper factory reset.

Had to select language and wifi.

 

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Tivoburkee
Community Streaming Expert

Re: Streambar update stuck on loop

Try using different internet source, instead try signing in using outspot on your cellphone? Then once activated switch back to your main internet. 

Edmund
Roku Community Streaming Expert

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Pinkunokuma
Reel Rookie

Re: Streambar update stuck on loop

I read about that as a solution but I don't have hotspot available on my cell plan.

I would have to buy it, and I'd prefer not to have to change my cell plan and spend more money just to get roku to work..

 

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Tivoburkee
Community Streaming Expert

Re: Streambar update stuck on loop

Take it to friend or neighbor place? Just until its activated. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Pinkunokuma
Reel Rookie

Re: Streambar update stuck on loop

oh! that may work. Thanks.

 

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