Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Re: Stream stick+: Can't connect, can't return, serial # not recognized
Hello, thanks for the response. It is a 3810X, but the only serial # is the one that starts 213. It is on the box and the stick itself. I can't get far enough into the setup to see any other # on the TV.
Also saw Roku DannyR's post but I can't get anywhere on the site.
Re: Stream stick+: Can't connect, can't return, serial # not recognized **SOLVED**
Well, this has been frustrating; not being able to contact Roku support. My solution was to buy a Firestick, but that couldn't connect either! Turns out, my FIOS password stopped working (and all other devices kept connection). After reseting, both streaming devices work.
Thanks for your help and I hope this helps someone.