Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

Stays on the loading screen

I have factory reset the Roku express to try and solve the issue of the screen just loading but it hasnt worked. What else should i do?

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Level 21

Re: Stays on the loading screen

Are you using the supplied power adapter and not your TV's USB port?  At least one person stated changing the HDMI cable also helped.

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