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Am_lie16
Level 7
‎12-13-2020 07:58 AM

Stays on the loading screen

I have factory reset the Roku express to try and solve the issue of the screen just loading but it hasnt worked. What else should i do?

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renojim
Community Streaming Expert
‎12-13-2020 08:44 AM

Re: Stays on the loading screen

Are you using the supplied power adapter and not your TV's USB port?  At least one person stated changing the HDMI cable also helped.

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