Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

Sound cutting in and out using a receiver

New to Roku.  Everything works fine.  I had my receiver hooked to the cable box via optical cord. I switched the optical cord from the cable box to the television output and now the sound on the Roku cuts in and out.  Otherwise, it sounds great when it works.  Using Sony tv and receiver.   (Only the Roku cuts in and out. The tv sound is fine.)

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Level 10

Re: Sound cutting in and out using a receiver

Did you try disconnecting the Optical cord from the TV? Sounds like there's something wrong with the TV since everything else works fine with original connection. 

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