Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

Sony KDL40S3000 no luck with Roku Express + 3931RW initial install

I’m attempting to install Express + on this older Sony Bravia. It has two HDMI ports  (No USB but using Roku supplied power supply) with same blank screen result on both. The TV’s spec sheet says it’ll do 1080p. I’ve tried unplugging and disconnecting with same outcome. I’ve tried this Roku Express+ (with its power supply) on a newer Sony Bravia and it immediately initiates. Thanks in advance for ideas and suggestions.

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