Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Mchamberlain
Level 7

Setup

When starting to setup my roku it has me select the language, the network and claims it is updating with the latest software. After each update however, the roku returns to the language screen and I have to repeat the cycle. I have tried to reset the device on the back, now entirely sure what to do and could use some help.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Setup

@Mchamberlain 

Thanks for the post.

We recommend rebooting both your wireless router and your Roku device.

I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if you can update and finish setting up your Roku device. Then once your device has been setup, try switching back to your home wireless network.

Keep us posted with what you find out. 


Thanks,
Danny

Danny R.
Roku Forum Moderator
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