Getting Started - Setup & How-to

[Mchamberlain]

When starting to setup my roku it has me select the language, the network and claims it is updating with the latest software. After each update however, the roku returns to the language screen and I have to repeat the cycle. I have tried to reset the device on the back, now entirely sure what to do and could use some help.

[RokuDanny-R]

@Mchamberlain 

Thanks for the post.

We recommend rebooting both your wireless router and your Roku device.

I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if you can update and finish setting up your Roku device. Then once your device has been setup, try switching back to your home wireless network.

Keep us posted with what you find out. 

Thanks,
Danny