Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Setup not completing

I go through initial set up but after i connect to the internet and it does an update and it restarts it starts over with setup asking for language again. It's an endless cycle. How can I get past this?

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Roku Employee
Roku Employee

Re: Setup not completing

@Alowe 

Thanks for the note.

We recommend rebooting both your wireless router and your Roku device.

I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot to see if you can get your device set up, then reconnecting back to your wireless network.

Keep us posted with what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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