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Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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dacjhol
Level 7
‎12-04-2020 08:28 PM

Setup is frozen at auto detect display

I start the setup and get past the language preference and wifi setup and it goes into firmware update mode and restarts the device. It gets to the next step, auto detect display and freezes. Whats the work around  or do I have a faulty device?

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1 Reply
makaiguy
Level 19
‎12-05-2020 10:18 AM

Re: Setup is frozen

Do you have another tv you can try this on?  If it works there, try setting Settings > Display type to the actual resolution of the first tv, not the "auto" setting.  If you see a countdown screen click on the Yes button. Now try it back on the original tv.

If no other tv, try a different HDMI port if there is one.

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