Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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dacjhol
Level 7

Setup is frozen at auto detect display

I start the setup and get past the language preference and wifi setup and it goes into firmware update mode and restarts the device. It gets to the next step, auto detect display and freezes. Whats the work around  or do I have a faulty device?

1 REPLY 1\
makaiguy
Community Streaming Expert

Re: Setup is frozen

Do you have another tv you can try this on?  If it works there, try setting Settings > Display type to the actual resolution of the first tv, not the "auto" setting.  If you see a countdown screen click on the Yes button. Now try it back on the original tv.

If no other tv, try a different HDMI port if there is one.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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