Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Setup for RokuSE

During setup... I set language.... then connects to internet... then updates... but when restarts blank purple screen and eventually restarts and I start the whole process over again... please help me

0 Kudos
1 REPLY 1\
Community Streaming Expert

Re: Setup for RokuSE

This happens randomly for some unknown reason. What has worked for many users is to start the setup from the beginning by pressing and holding the reset button for a minimum of 30 seconds, then instead of connecting to your home network connect to some other Internet source, such as a smartphone hotspot. It makes no sense, no idea why it works, for it has worked for many, many people. 


Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos