Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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bob23840
Level 7

Setup Second Roku Device

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I setup my second roku device in my wifes name, then i delete it. Now i want to add my second account to my account and the screen is blank. Tryed everything

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RokuDanny-R
Roku Employee
Roku Employee

Re: Setup Second Roku Device

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@bob23840 

Thanks for the inquiry.

We would recommend trying to perform a factory reset on the Roku device, then when activating the device, link it to your Roku account.

For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Setup Second Roku Device

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@bob23840 

Thanks for the inquiry.

We would recommend trying to perform a factory reset on the Roku device, then when activating the device, link it to your Roku account.

For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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