Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Setting up roku, does a system update then has you set up again just goe it to system update again
This is my 4th roku in our house I have never had an issue setting up a new one. I set up the new roku Express, it did the system update once it restarted and turned back on it makes you do the whole set up again and another system update. We have tried this about 6x and everytime it does the same thing.
We recommend rebooting both your wireless router and your Roku device.
I'd also recommend trying to connect your device to an alternate network or mobile hotspot. If you are able to connect without issue, this usually indicates an issue with your network or password. In that case, you might also try changing your network password (avoid using any special characters from your wireless network password) to see if that resolves the connection issue.