Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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WarrenB
Level 7

Setting up a second ROKU in the bedroom

I just installed ROKU Premiere in my living room.  Now, I'm trying to install a second one in my bedroom but I've tried 3 times and I don't get the email with the account activation link.  Is there something different I have to do once I've already setup an account for the first ROKU?

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8 Replies
MaLi415
Level 8

Re: Setting up a second ROKU in the bedroom

Goid Evening,

I know that you have to pay a 1Time Fee to add other Rokus.  I have 3 Roku Devices & not sure if I had to pay to add my 2nd of 3rd Device.  [post edited]

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Tivoburkee
Level 20

Re: Setting up a second ROKU in the bedroom

Do not call that number its a scam, you do not ever have to pay to active a roku!! Hopefully that post will be gone be the time you see it. 

Edmund
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RokuDanny-R
Roku Employee
Roku Employee

Re: Setting up a second ROKU in the bedroom

@WarrenB 

Thanks for the post.

If you are unable to obtain an activation email, please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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RokuDanny-R
Roku Employee
Roku Employee

Re: Setting up a second ROKU in the bedroom

@MaLi415 

Thanks for the post.

Please be aware that there is never a cost/charge to add another device to your Roku account.

For more information, visit our Support page here: How do I protect myself from activation and technical support scams?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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WarrenB
Level 7

Re: Setting up a second ROKU in the bedroom

Thanks.  I got it working.

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MaLi415
Level 8

Re: Setting up a second ROKU in the bedroom

RoKu PLS Post No Activation Fee Needed On Packaging of Your Devices When We Purchase.   I called probably 5yrs ago and I Am Pissed and Disappointed that this has been going on for 5yrs or more & Roku did not think to protect consumers.  
Kai Tae!

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Boysenberry
Level 8

Re: Setting up a second ROKU in the bedroom

I am having the same problem.  I do not receive the code back to the tv when I send my email to Rokju.  I am trying to activate a Roku Premiere.  Also, the tv flickers so much entering the email address has been challenging but I persevered.  I hope the flickering disappears once the Roku setup is finished.   

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RokuDanny-R
Roku Employee
Roku Employee

Re: Setting up a second ROKU in the bedroom

@Boysenberry 

Thanks for the post.

I have replied to the PM that you sent me and will continue to assist you from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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