Getting Started - Setup & How-to

[Vannoi]

I left the USA for three months without setting up my tablet. How can I activate without a link code off of my TV ?

[RokuDanny-R]

@Vannoi 

Thanks the inquiry. 

Can you please explain what you're trying to do? Each device activates separately by itself.

You mention that you're trying to set up your tablet. Are you trying to use the Roku Channel on your tablet?

Please keep us posted and we will continue to assist you from there.

Thanks,
Danny

[virginia1]

try to reset my roku express + to wireless internet

[RokuDanny-R]

@virginia1 

Can you please clarify what you are trying to do?

Once we understand what your issue is, we will be able to further assist you.

Thanks,
Danny

[clark51]

I'm trying to set my computer up with my roku

[clark51]

I'm having a problem setting up my roku I had set up on my tv, to my computer

[RokuMary-F]

Hi @clark51,

Thanks for posting in the Roku Community!

I'd be happy to take a closer look to see how we can help get you up and running.

Can you please provide us with more specific information about the issue you are experiencing? Could you please verify if you getting any error messages when you are trying to activate your Roku device? 

We would recommend taking a look at our Support page for more information: How do I resolve an issue when activating or ... - Roku

Please keep us posted and we'll continue assisting you from there!

Regards,
Mary

[LEB73]

when RESETTING MY ROKU STICK IT ASKS FOR MY EMAIL ROKU SENDS A LINK TO TO IT TO CLICK ON. WHEN I CLICK ON IT THE LINK COMES UP ROKU BLANK. I HAVE 2 OTHER STICKS ON OTHER TVS WITH NO PROBLEM. AND I HAVE USED THIS STICK BEFORE I JUST MOVED THE TV AND THE STICK, WHICH HAS ALWAYS BEEN WITH THIS TV, TO ANOTHER ROOM. NOW THE STICK WONT WORK SO VERY FRUSTRATED. WHY IS THIS SO DIFFICULT. I HAVE RESET AND FACTORY RESET MULTIPLE TIMES

[RokuKariza-D]

Hey @LEB73

We do apologize for the inconvenience this has caused you.

Could you try accessing the link to a different browser and/or device and see if you will experience the same thing? You can also try clearing your browser's cache and cookies then see if that helps. 

If still no dice, reply here with the serial number/device ID of your Roku stick. It can be found at the back of the device itself.

We look forward to hearing from you soon.

All the best,
Kariza