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Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Lindsey
Level 7
‎11-22-2019 07:22 AM

Setting Up A New Device - Logging Into Apps

I just added some new devices to a few new tv's in my house. I connected them to my Roku account and all the channels showed up. However, it is saying that I need to log into each individual app like Hulu, Netflix, ect. Shouldn't they log in automatically from my other device already connected to the Roku account? 

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RokuDanny-R
Roku Employee
Roku Employee
‎11-22-2019 09:49 AM

Re: Setting Up A New Device - Logging Into Apps

Hi,

Thanks for letting us know about the issue that you are experiencing.

Roku devices linked a single Roku account will have the same channels and purchases on each device. However, the channels must be activated separately on each Roku device.

For more information about multiple devices linked to a Roku account, visit our Support page here: Do I need a separate Roku account for each of my Roku® streaming devices?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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makaiguy
Level 17
‎11-22-2019 09:32 PM

Re: Setting Up A New Device - Logging Into Apps

Each device has it's own unique MAC (Media Access Control) number. Until you login/authenticate that device, the staton/apl doesn't know that device is authorised to receive the signal.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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jujujewels
Level 7
‎03-10-2020 05:47 PM

Re: Setting Up A New Device - Logging Into Apps

I just setup a second device and experienced the same problem, I had to login to all my individual accounts.  What a major passion in the ass! Maybe it wouldn't be so bad if you could use a regular keyboard but you still have to lookup all the inaugural logins and passwords. I hope ROKU will come up with a meter solution to transfer ALL the settings in the future! Not happy!

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Teddy123
Level 7
‎05-13-2020 11:35 PM

Re: Setting Up A New Device - Logging Into Apps

Is there any way to do this on line, with a keyboard.    Clicking one letter at a time with arrows is seriously time consuming.    Couldn't you at least save my e-mail so I don't have to re-enter it every time?

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