Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Can you please specify the issue you are experiencing? Are you trying to create a new account or are you trying to link your Roku device to your already existing Roku account? Can you please provide us with a screenshot of the issue you are seeing so we can better understand what you are seeing?
With more information we will be able to assist you further.