Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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mrubright
Level 7

Set Up - Blue Screen

I went through the steps to set up my streaming stick +.  Got through all of the steps.  Entered my wireless password and then I immediately got a blank blue screen.  Nothing on it.  The remote won't work.  I turned TV on and off.  Unplugged Roku.  Nothing still.

My wireless network is strong - I checked it with my computer right next to the TV and Roku.

Help!

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renojim
Community Streaming Expert

Re: Set Up - Blue Screen

How are you powering it?  If you're using your TV's USB port, try the wall adapter.

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