Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Screen Goes Dark at Startup

This is not a big deal, but rather annoying.

New Roku Stick Plus, powered via USB to the television to conserve some power, starts on the start-up 'ROKU' screen for a few seconds, the goes dark until all the channels are available

All channels are available as far as I can tell.

Is this normal??

I would rather the 'twisting ROKU' screen just stay on rather than thinking for a split second that something might be wrong.

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2 Replies
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Level 10

Re: Screen Goes Dark at Startup

go to settings > system > system update > check now, and perform a roku system update
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Level 18

Re: Screen Goes Dark at Startup

What I think is happening is the Roku starts up at a 720p resolution that all HD sets can display.  It then tries to switch to the resolution for your set, which entails a new negotiation of the HDMI connection parameters between the Roku and the tv.  The blackout is most likely the time period necessary for this HDMI "handshake".  Some sets will do this faster than others.

You might be able to speed up this handshake by setting your display type to the actual resolution of your set instead of the auto setting.

The other thing you can do is power your Roku using the power converter that came with it plugged into your house power instead of a USB port on your tv so that the Roku stays on. Repeated startups and shutdown are typically harder on electronics than just letting them run.  The Roku will then be instantly available in the proper resolution when you turn on the set.  This also enables the Roku to keep itself up to date by receiving updates when you're not watching anything.  If you do this it is a good practice to return you Roku to its home page when done viewing so that it doesn't continue to stream when nobody's watching.  When not streaming the power consumption is miniscule.

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