Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Knakna
Level 7

Roku to much! DONT BUY ITS ALL SCAMMERS

Smiley Frustrated this has been a terrible nightmare in the sense that Roku was charging me on multiple times and accounts I never knew I had.PLZ WATCH OUT FOR THIS.DONT BECOME A VICTIM OF THIS HORRIBLE SCAM.I DELETING THIS ACCOUNT AND OTHERS,JUST WANTED TO LET PPL KNOW BEFORE I DELETED IT. I TRIED TO CONTACT ROKU BEFORE POSTING THIS BUT OF COURSE I CANT GET THROUGH TO ANYONE.i would not recommend this company too anyone.BBB NEEDS TO KNOW ABOUT THIS TOO. ..

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Strega
Level 12

Re: Roku to much! DONT BUY ITS ALL SCAMMERS

It sounds like you probably called a scammer to set up your Roku.  You should set up a Roku directly following the instructions on the screen exactly.  If during setup, you call someone on a phone, then it's about 99.99% certain that you're being scammed.

If you like, you can set up your Roku account here without even using a credit card:

https://my.roku.com/signup/nocc

That way Roku won't be able to charge you for anything.

 

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