Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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gemma1
Level 7

Roku timeout new ERROR

Hi.  I'm newish here, looked at similar topics, says to go under settings, network then - bandwidth.  My settings has no such thing as bandwidth.  Is there a Roku for dummies?  Been 3 hours trying to watch a New Amsterdam show, each time, 20 seconds or so & I get bumped so far that I have to keep searching ....for New amsterdam again, and again...... doesn't this hold a search:?  Helping me is hard, I am technically challenged. Thanks

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku timeout new ERROR

@gemma1

Thanks for the post.

Can you please clarify the issue you are experiencing? Are you seeing an error message on screen? Can you provide us a screenshot/picture of what you are seeing? What are the steps to reproduce this issue?

With more information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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