Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

Roku timeout new ERROR

Hi.  I'm newish here, looked at similar topics, says to go under settings, network then - bandwidth.  My settings has no such thing as bandwidth.  Is there a Roku for dummies?  Been 3 hours trying to watch a New Amsterdam show, each time, 20 seconds or so & I get bumped so far that I have to keep searching ....for New amsterdam again, and again...... doesn't this hold a search:?  Helping me is hard, I am technically challenged. Thanks

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Roku Employee
Roku Employee

Re: Roku timeout new ERROR


Thanks for the post.

Can you please clarify the issue you are experiencing? Are you seeing an error message on screen? Can you provide us a screenshot/picture of what you are seeing? What are the steps to reproduce this issue?

With more information, we will be able to assist you further.


Danny R.
Roku Forum Moderator
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