Getting Started - Setup & How-to

[Leagan]

Where do you report technical difficulties?? This community page is very confusing

[boogernose]

Did you unplug your Roku count to 30 and plug it back in?

[Leagan]

I still cannot access any channels on Roku my home screen is frozen.

I cannot seem to find any resolution or place to file a technical issues complaint.

[Leagan]

Yes it has actually been unplugged for an hour while I was in session still no movement on the home screen

[Leagan]

both of my roku devices are not working. 

is there a technical issue w/roku? is that posted anywhere or a place i can look for service outages?

[boogernose]

You haven't really told us anything about your hardware. So we can only guess what is going on.

How long have you had it, was it working before, where are you, TV type ,Roku model.

If the Home screens frozen does it do anything in reaction to your remote?

Is your remote paired correctly?

https://community.roku.com/t5/Welcome-to-the-Roku-Community/bd-p/welcome