Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
I got a new Roku streaming stick 3600 device. When I want to use it( for the first time), it shows the Roku logo and then a black screen. what should I do?
It is not easy to use this device for the first time.
How are you powering the device? Is the device powered through the TV USB port or is it plugged into a wall outlet with the provided cable and adapter? We would recommend using the latter.
Please keep us posted. With more information we will be able to assist you further.
