Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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bjedrick
Level 7

Roku says something intelligible when I move from one setting or item. How can I make that stop?

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Roku Streamstick+ keeps saying something I can't understand each time I move the arrow to another item or setting.  Audio works fine once I start a movie. How do I get Roku to stop talking each time I move to a new item or setting?  Pressing the microphone button on and off but it has no effect.

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makaiguy
Community Streaming Expert

Re: Roku says something intelligible when I move from one setting or item. How can I make that stop?

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A feature called Audio Guide announces where you are in the Roku menus for the benefit of the visually impaired. At some point you probably hit the * key four times in a short period of time. This is a shortcut that toggles the Audio Guide feature on and off, so four quick presses of the * key should turn the Audio Guide feature back off.

To deactivate the four-* trigger shortcut altogether use menu path Settings > Accessibility > Shortcut (in the Audio Guide section) > Disabled

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

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makaiguy
Community Streaming Expert

Re: Roku says something intelligible when I move from one setting or item. How can I make that stop?

Jump to solution

A feature called Audio Guide announces where you are in the Roku menus for the benefit of the visually impaired. At some point you probably hit the * key four times in a short period of time. This is a shortcut that toggles the Audio Guide feature on and off, so four quick presses of the * key should turn the Audio Guide feature back off.

To deactivate the four-* trigger shortcut altogether use menu path Settings > Accessibility > Shortcut (in the Audio Guide section) > Disabled

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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bjedrick
Level 7

Re: Roku says something intelligible when I move from one setting or item. How can I make that stop?

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Thanks so much!  I never would have found that on my own, I am a retired senior citizen and it was a challenge just getting the thing hooked up.  Don't see a way to close this but maybe you can.

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