Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
These things are just little special purpose computers. Like their big brothers sometimes you need to clear things out by restarting them.
Restart via Settings > System > System restart (Or for Roku TV: Settings > System > Power > System restart)
If a restart doesn't do it, try pulling the power plug to the device for a minute or so then plugging it back in.
Let us know how you make out.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking " Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X