Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Jmyers08
Level 7

Roku logo bouncing

I háve the Ulta model and like others it’s stopped working and now all I can get is the bouncing logo on a black screen. I’ve done all the resets but nothing is working.

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boogernose
Level 18

Re: Roku logo bouncing

Did you try a factory reset? Hold the reset button down a good 30 seconds while powered it matters.

30 seconds.

Is it a Roku 2020 or 2019?

Remove any MicroSD memory.

Roku Ultra's are built well inside.

---A problem clearly stated is a problem half solved---.
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