Getting Started - Setup & How-to

[Jenstriff]

I recently bought a house and the old owners left their devices and I’m not sure how to get their account off and start my own please help

[andyross · Accepted solution]

Do a factory reset on the devices.

https://support.roku.com/article/208757008-how-do-i-factory-reset-my-roku-streaming-device-

[andyross]

And also, to avoid scams, FULLY type in the Roku address on any device when you go to link them. NEVER use voice commands (Siri, Hey Google), or pick from a list of addresses since many address bars double as search bars now, and scam sites game the search engines to be listed before official Roku addresses. Here are the two main addresses:

Main Roku address to create account if needed: https://www.roku.com/

Roku device link address: https://my.roku.com/link

[Jenstriff]

@andyross Thank you so much it totally worked and now my account is up and running woo woo 🤪