Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Roku express not working on vizio tv

Roku express not working on vizio tv. I plug DVD player up and it works perfectly but roku won't work

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5 Replies
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Roku Employee
Roku Employee

Re: Roku express not working on vizio tv

@pwinfrey27 

Thanks for the inquiry.

What model Roku device are you using? How are connecting your Roku Express to your TV? If you are using a HDMI cable, have you tried using another port or another HDMI cable?

Please keep us posted and we will try to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Roku express not working on vizio tv

I am having this same problem with a new Roku Express not working on Vizio XVT553V. If I do a device on the TV search it finds the Roku, but no matter which HDMI port I plug the Roku into, TV says "No Signal". Any ideas?

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Roku Employee
Roku Employee

Re: Roku express not working on vizio tv

@eskimoqueen 

Thanks for the note.

Have you tried using another HDMI cable to connect the device to your TV? Have you also tried connecting the device to another TV to see if the device is able to connect? If the device is able to connect to another TV, then it is likely an issue with the TV connection.

Please keep us posted on what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Roku express not working on vizio tv

I have tried the device on another TV and it works. I assume it is an issue with the TV connection, but was hoping I could get some help troubleshooting it. If the TV can see the Roku, then it would seem that the connection is functional right? 

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Roku Employee
Roku Employee

Re: Roku express not working on vizio tv

@eskimoqueen 

Thanks for the update.

If the device works when using another TV, then it would appear that the issue lies within the TV connection or the TV itself.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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