Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Can you please clarify the issue you are experiencing? What is your screen showing? Can you please provide a screenshot of what you are seeing? What was the last thing you did before you are experiencing this issue?
With more information we will be able to assist you further.