Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Roku code does not work

Jump to solution

My dad purchase a Roku recently.

We have set everything up and set up an account.

We entered the activation code Roku gave us, but Roku says its invalid.

Wish there was someone I could call......

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Level 18

Re: Roku code does not work

Jump to solution

To get a different link code do a factory reset of the roku, either through the menu or by button or pinhole on the roku itself. When resetting by button or pinhole the roku has to be powered on, and press and hold for at least 50 seconds.

Edmund

View solution in original post

0 Kudos
1 Reply
Highlighted
Level 18

Re: Roku code does not work

Jump to solution

To get a different link code do a factory reset of the roku, either through the menu or by button or pinhole on the roku itself. When resetting by button or pinhole the roku has to be powered on, and press and hold for at least 50 seconds.

Edmund

View solution in original post

0 Kudos