Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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rommieronn
Level 7

Roku code does not work

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My dad purchase a Roku recently.

We have set everything up and set up an account.

We entered the activation code Roku gave us, but Roku says its invalid.

Wish there was someone I could call......

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1 Solution

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Tivoburkee
Community Streaming Expert

Re: Roku code does not work

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To get a different link code do a factory reset of the roku, either through the menu or by button or pinhole on the roku itself. When resetting by button or pinhole the roku has to be powered on, and press and hold for at least 50 seconds.

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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Tivoburkee
Community Streaming Expert

Re: Roku code does not work

Jump to solution

To get a different link code do a factory reset of the roku, either through the menu or by button or pinhole on the roku itself. When resetting by button or pinhole the roku has to be powered on, and press and hold for at least 50 seconds.

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos