Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Falkor
Level 7

Roku buzzing sound

Hi, just got a new Roku express. Just from the beginning the sound is like a buzzer all the time. Any ideas? Tried restart and volume mode off 

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4 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku buzzing sound

@Falkor 

Thanks for the post.

Can you please clarify the issue you are experiencing? Is your Roku device making the sound or the remote? Have you tried performing a factory reset on the Roku device? Have you tried switching out the HDMI cable used to connect the device?

With more information we will be able to assist you further.


Thanks,
Dany

Danny R.
Roku Forum Moderator
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Falkor
Level 7

Re: Roku buzzing sound

The strange sound comes from the tv, but when I connect my computer to the same tv with the same hdmi cable the sound is perfect.

tried regular reset only

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku buzzing sound

@Falkor 

Thanks for the update.

As suggested in my previous post, have you tried switching out the HDMI cable used to connect the device as well as trying to connect the device into another HDMI port on the TV?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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makaiguy
Level 21

Re: Roku buzzing sound

See if any of the options under Settings > Audio clear this up.

Specifically, play around with the "Audio mode" and "HDMI" settings.

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