Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Roku Updates Continuously

I purchased a roku premiere device, and can not get it to go past set up where it insists on updating the device. I have tried plugging the usb into my tv as well as a power source and the device stil continuously updates over and over again. I have as well tried different Wi-Fi networks to no avail. 

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Roku Employee
Roku Employee

Re: Roku Updates Continuously

@Aboyc010 

Thanks for the post.

If you are still unable to resolve the issue, please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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