Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Re: Roku Ultra not setting up - getting thrown back to Let's Get Started
Got a Roku Express for our salon TV. Have been trying for a day to get passed the "connection" step. I have tried unplugging everything and rebooting. Tried different HDMI ports. It says its connecting fine to the wifi here. We are in a mall and using the mall wifi. I dont know what else to do. Everytime it connects to internet, does the software update, and then restarts back to select language for the 100th time.
We recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if you can setup your device. Then once your device has been setup, try switching back to the wireless network.