Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Roku Ultra keeps turning on my TV!

I just replaced my Roku 4 with a Roku Ultra. Now my TV turns on throughout the day and night! I have turned off “1-touch play”, and I have CEC only running through my ARC port (I have my soundbar connected via HDMI ARC).  Does anyone know what is causing this issue!? I can’t be the only one that is experiencing this with the Roku Ultra!?

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Level 7

Re: Roku Ultra keeps turning on my TV!

You are not alone. Sounds like I have a similar setup to yours. I have been fighting the same issue, and I wind up having to unplug Roku Ultra to keep the TV from coming on when I'm not watching it. It is a fairly recent development, and I haven't made any changes to my equipment or setup. I hope the folks at Roku are listening.

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