Getting Started - Setup & How-to

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Level 7

Roku Ultra 4660x2 stuck at logo screen

My Roku Ultra 4660x2 is stuck in the roku jumping logo stream. After 5 minutes the screen goes dark. I cannot find a reset button on the back.

Don

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Roku Employee
Roku Employee

Re: Roku Ultra 4660x2 stuck at logo screen

@ScareStar 

Thanks for the post.

We would recommend trying to perform a factory reset on your Roku device to see if you can activate and setup the Roku device. The reset button on the Roku 4660 may be on the bottom of the device.

For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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