Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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zimmett
Level 8

Re: Roku Streaming Stick + "No Signal" - Tried EVERYTHING!!

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Cnat get this to work keeps saying go to internet

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zimmett
Level 8

Re: Roku Streaming Stick + "No Signal" - Tried EVERYTHING!!

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I have the same problem thanks  Steve

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zimmett
Level 8

Re: Roku Streaming Stick + "No Signal" - Tried EVERYTHING!!

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purchased my eoku at walmart perhaps they can give me a refund

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Jasonbcvt
Level 7

Re: Roku Streaming Stick + "No Signal" - Tried EVERYTHING!!

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I just purchased a stick plus.  Hooked it up according to the quick guide I also have no signal on my tv.  I am connected to a HDMI splitter (Rocketfish).  Should work.  Initially my rocku remote was flashing greeen LED.  Unfortunately it paired with my roku express.  Please help.  Also can I get one of those short HDMI cords.  Maybe if I go straight to the tv instead of splitter it will work. 
Thanks

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Jasonbcvt
Level 7

Re: Roku Streaming Stick + "No Signal" - Tried EVERYTHING!!

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My power light on my stick plus only comes on when connected directly to USB port and won’t come on when connect to AC plug

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Anonymous
Not applicable

Re: Roku Streaming Stick + "No Signal" - Tried EVERYTHING!!

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Wow.  What the heck is going on with ROKU?  I bought a ROKU Express and am having the same issue of no signal during setup.  I returned one to Target and then bought another.  I had the exact same issue with the second one.  I plugged in my old roku to same connectors and it worked perfectly.  I have two older ROKUS that I have never had a problem with.  I, too, have sent my serial number in PM to ROKU and am waiting for a ROKU response.  Did you get a satisfactory response from ROKU?

Jasonbcvt
Level 7

Re: Roku Streaming Stick + "No Signal" - Tried EVERYTHING!!

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Waiting....

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EagleEye
Level 7

Setup Issue: Roku not visible in any HDMI ports

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I’m setting up a new Streaming Stick +. When I follow the instructions, inserting the stick in the HDMI port and powering on, the Roku is not recognized by the TV. It’s as if nothing is connected. I’ve tried all the other HDMI ports as well with no success. 
I connected the Roku into my computer monitor port and Success!  

Why won’t it work on my TV?

makaiguy
Community Streaming Expert

Re: Setup Issue: Roku not visible in any HDMI ports

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How are you powering your Roku -- plugged into the USB port on your tv, or into a power adaptor connected to your house power? Many tv USB ports don't supply the amperage needed to power a Roku reliably.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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EagleEye
Level 7

Re: Setup Issue: Roku not visible in any HDMI ports

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It’s plugged into a power strip that is plugged into the wall —- not a USB on the TV. 

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