Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Turkeyislife
Level 8

Roku Streaming Stick Unresponsive

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I ended up changing my router and forgot to disable the old one on my device. Now I can't connect to it using my app like i normally would. I don't have a remote to the streaming stick, as i use it for my other TV upstairs. What should i do? Without a remote or the old router ain't I out of luck? HELP PLEASE thanks 

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Tivoburkee
Level 20

Re: Roku Streaming Stick Unresponsive

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With the stick plugged in and tuned to on the tv, start pressing and holding the pairing key in the battery compartment, close by the stick, it should put up screen saying its searching for remote, after a bit release and let it finish pairing. 

Edmund

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renojim
Level 21

Re: Roku Streaming Stick Unresponsive

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If you have a remote, just pair it with the stick and complete the setup for the new router.  Then you can go back to using the app and move the remote back to the other stick.  Barring that, you can setup you new router (SSID and password) exactly like your old router and the stick should connect.

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Turkeyislife
Level 8

Re: Roku Streaming Stick Unresponsive

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How do you do this exactly?

Pair the remote to the stick when its paired to a roku TV already? 

 

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Tivoburkee
Level 20

Re: Roku Streaming Stick Unresponsive

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With the stick plugged in and tuned to on the tv, start pressing and holding the pairing key in the battery compartment, close by the stick, it should put up screen saying its searching for remote, after a bit release and let it finish pairing. 

Edmund

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Turkeyislife
Level 8

Re: Roku Streaming Stick Unresponsive

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Bruuhhhhhh

Your a life saver

Wish I could hug you right now thanks man!

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Hucksby
Level 7

Re: Roku Streaming Stick+ HD 4K HDR

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Activated a week ago, everything was fine. Now nothing. I turn on the devise and get floating Rokus.  Should I reactivate.  My account says it's activated. ???

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Tivoburkee
Level 20

Re: Roku Streaming Stick+ HD 4K HDR

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No, you should re-pair the remote to the roku. Unplug the power to the roku for a bit, plug it back in when it stops bouncing press and hold the pairing key in the battery compartment of the remote, once you see the roku searching for the remote release the pairing key allow it finish communicating with roku. 

Edmund
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