Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

Roku Premier set up trouble

i have a brand new ROKU premier-- got it all plugged in got passed the internet check and the downloading of any new info and then nothing black screen---searching the site i found the reset button we factory reset the box selected English put in my wifi--there was nothing to update then it got to Analyzing HDMI (i think is what it was) and then nothing-blank black screen. it will blink like the next screen wants to come thru and comes and goes so fast I don't know what it says.

I have plugged in, to different HDMI ports, i have turned off and turned on--my router is working correctly.

can someone help

Thank you

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Level 18

Re: Roku Premier set up trouble

Could be a funky HDMI port or or Cable or Socket(s).

Do the Jiggle on them.

I assume your source HDMI is set correctly.

You should be seeing something. Router is not likely problem.

---A problem clearly stated is a problem half solved---.
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Community Streaming Expert

Re: Roku Premier set up trouble

Try it on a different TV as well. What make and model TV are you using this on?


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