Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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inspired117
Level 7

Roku Premier prevents TV from working

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I recently installed a Roku Premier bought at Walmart on a LG flat screen LCD 1080p TV.  The USB power came from the USB port on the TV.  As soon as I plug in the Roku, the TV and the LG TV remote stop working.  Everything about the Roku works, but I can no longer change the volume, input, access menus ... cannot do anything to the TV settings using either the TV remove or the physical buttons on the TV.  The setup is obviously completely unusable sadly.  Any ideas what is going on?!

Thank you!

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1 Solution

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Tivoburkee
Level 20

Re: Roku Premier prevents TV from working

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Don't power it via the tv usb port! Get a usb wall adapter, the roku should have come with one. 

https://www.amazon.com/s?k=usb+power+adapter&crid=3HN7BZSG7NMOM&sprefix=usb+power%2Caps%2C192&ref=nb...

Edmund

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5 Replies
boogernose
Level 18

Re: Roku Premier prevents TV from working

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you can just find some static and make an art piece out of it.

---A problem clearly stated is a problem half solved---.
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inspired117
Level 7

Re: Roku Premier prevents TV from working

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Ha, that sadly seems about all it's good for after the Roku is fired up.  If I have the volume at a good level and don't have to change anything on the the TV, then we can watch stuff on the Roku just fine, but can't mute or switch to other devices while the Roku is on. Any specific ideas for solutions? Thanks!

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Tivoburkee
Level 20

Re: Roku Premier prevents TV from working

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Don't power it via the tv usb port! Get a usb wall adapter, the roku should have come with one. 

https://www.amazon.com/s?k=usb+power+adapter&crid=3HN7BZSG7NMOM&sprefix=usb+power%2Caps%2C192&ref=nb...

Edmund

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Poterico2
Level 9

Re: Roku Premier prevents TV from working

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I like Tivoburke's idea. The USB could be draining power from the Tv. That port is usually used for USB playback. The power consumption of a Roku device could be more of a drain.

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inspired117
Level 7

Re: Roku Premier prevents TV from working

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Ok, we will give it a shot.  Thank you both!

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