Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Roku Not working on TV

My roku stopped working on my tv upstairs. It always worked on this tv. The letters took pop up where the letters are jumping, then the screen goes to blue like it isnt connected. Same thing on both HDMI 2 and 3. I hooked it up on my tv downstairs and it worked. Not sure why it start doing that on my TV upstairs and no longer working. Can someone please hp me...

0 Kudos
1 Reply
Highlighted
Roku Employee
Roku Employee

Re: Roku Not working on TV

@Shani 

Thanks for the inquiry.

Since your device works on another TV, it appears that it seems there may be an issue with your other TV connection. Have you tried switching out the HDMI cable?

Please keep us posted and we will continue to assist you from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos