Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Bought 2 Roku Express to replace my old Roku 1 (which worked perfectly but could not get YouTube TV). Both attach to Samsung tvs via HDMI. The house has two different networks which is why I have two. One of the new ones works perfectly; the other does not respond to any buttons pushed, in any direction.
I have followed the turn off/pull the batteries, etc fix to no avail.
Both remotes work fine with the Roku Express that installed without problems.
Please be aware that the Roku Express uses an IR remote, it does not have anything to do with your network connectivity. Please make sure that the device is not hidden behind anything that would block the IR receiver on the device from getting the signals being sent from you remote.