Getting Started - Setup & How-to

[Poman]

Just installed an brand new Express+ as the second Roku on my home network. It asked for my WiFi password and connected properly and then went through an update process. It then went straight to the ROKU Home screen and didn't ask for an email and didn't provide an activation code. Everything works I logged into Netflix, Prime etc. but it does not appear in my ROKU account. How can I get an activation code so I can link this new device to my account. I've tried factory resets and re-powering.  

[Tivoburkee]

Your saying even after a so called factory reset it still has someone else's channel line up? And you didn't get a link code? How are you resetting it?

[Tivoburkee · Accepted solution]

If you're using the pinhole at the back of the express, it needs to be powered when factory resetting the roku, keep whatever you using to enter pinhole for at least 30 seconds or more.

[Poman]

Tivo-It didn't have someone elses' channel lineup, just the standard ROKU homepage. I was able to log in to and activate my Netflix, Amazon etc without activating the ROKU. I used the pinhole in the back of the express.

[Poman]

Tivo-Holding the reset button about 45 seconds did the trick. Thanks a bunch and Happy New Year!