Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Patel_Sandeep_H
Level 7

Roku Express - "No Signal" After I set up wifi and complete updating device and restart the device.

Need help resolving my no signal issue. I tried to set up my brand new Roku Express on two different TVs however, after setting up Wi-Fi and completing the update to device; it restarts the device; however, there is no signal received by the TVs. Please advice how I can fix this issue. Thanks in advance for all your help.

0 Kudos
1 REPLY 1\
RokuMary-F
Roku Employee
Roku Employee

Re: Roku Express - "No Signal" After I set up wifi and complete updating device and restart the d...

Hi @Patel_Sandeep_H,

Welcome to the Roku Community! 

I will do my best to assist you to see how we can help get you up and running.

How are you powering the device? Is it plugged into the TV USB port, or is it plugged into the wall outlet with the provided cables? In addition, have you tried using another HDMI port on your TV as well as trying your device on another TV to see if you are seeing the same issue with no signal?

See more tips and troubleshooting steps for this type of issue here: What should I do if I see the "Low signal strength" message? | Official Roku Support

Please keep us posted from there if you need additional help.

Many thanks,
Mary

0 Kudos